Privacy Policy

This Privacy Policy explains how Sarsen Technology Limited (“Sarsen Technology”, “we”, or “us”), registered in England, processes personal data when you visit our website, correspond with us, or engage our technology services. Our registered office is Unit 5, Millars Business Centre, Fishponds Close, Wokingham, Berkshire, England, RG41 2TZ.

1. Information We Collect

Depending on how you interact with us, we may collect:

  • Identity and contact details (name, job title, organisation, email address, telephone number).
  • Professional information supplied in enquiries or statements of work (technical context, project goals, procurement details).
  • Access artefacts required to deliver services, such as VPN, source control, cloud console, or ticketing invitations, always in line with least-privilege principles.
  • Technical metadata from our website (IP address, browser type, device identifiers, and cookie data where enabled).

2. Use of Information

We use personal data to:

  • Respond to enquiries, prepare proposals, and perform contracted software, cloud, and security work.
  • Operate, monitor, and improve our own systems, including fraud prevention and service analytics.
  • Issue invoices, satisfy legal obligations, and evidence compliance with export, tax, or regulatory requirements where applicable.
  • Maintain accurate CRM and delivery records.

3. Security and Confidentiality

Sarsen Technology Limited applies administrative, technical, and organisational measures appropriate to the sensitivity of the data we process. These include role-based access, encryption in transit where supported by your platforms, secure secret handling, and confidentiality commitments in our commercial agreements.

4. Client Systems and Production Data

Customer production data processed inside your environments remains yours. We process such data strictly as a processor or service provider according to the engagement terms and your instructions, and we do not sell personal data. Aggregated, de-identified metrics may be used to improve our methodologies only where permitted.

5. Your Rights

Where UK GDPR or equivalent laws apply, you may request access, rectification, erasure, restriction, or portability in respect of personal data we control, and you may object to certain processing. To exercise these rights, contact [email protected] or write to the address above. You may also lodge a complaint with the UK Information Commissioner’s Office.

6. Changes to This Policy

We may update this Privacy Policy to reflect legal, regulatory, or operational changes. The “last updated” intention is reflected by the publication date shown in our site footer; material changes will be communicated where appropriate.