Terms of Service

These terms and conditions govern professional technology services provided by Sarsen Technology Limited (“Sarsen Technology”, “we”, or “us”) to your organisation. By instructing us or using our deliverables, you agree to the version published at the time of engagement unless a separate master services agreement applies.

1. Services

Sarsen Technology Limited agrees to supply the technology consulting, software engineering, cloud, and related services described in an order form, statement of work, or proposal accepted by both parties. Typical deliverables may include application design and implementation, integration work, infrastructure automation, observability configuration, and security assessments, always as expressly scoped in writing.

2. Payment Terms

Fees, billing cadence, and expenses are set out in the applicable commercial document. Unless otherwise agreed, invoices are payable within fifteen (15) days of the invoice date, in the currency stated. Late payment may result in suspension of work, statutory interest where available, and recovery of reasonable collection costs.

3. Intellectual Property

Upon receipt of undisputed fees for the relevant milestone, client materials and bespoke code authored specifically for you and identified in the statement of work are assigned or licensed as contractually specified. Sarsen Technology Limited retains all rights in its pre-existing tools, frameworks, training materials, and general know-how. Third-party software and cloud services remain subject to their respective licensors’ terms.

4. Project Timelines

Schedules, release plans, and dependency assumptions are provided in good faith. Delivery may be affected by factors outside our reasonable control, including client approvals, third-party API changes, or supplier incidents. We will notify you promptly of material risks to agreed dates and collaborate on mitigation.

5. Limitation of Liability

Nothing in these terms excludes liability that cannot be limited under applicable law. Subject to that, Sarsen Technology Limited’s aggregate liability arising out of or relating to a twelve-month period is capped at the fees actually paid by you for the services giving rise to the claim during that period. We are not liable for indirect, consequential, or punitive losses, including lost profits or reputational harm, except where such exclusion is unenforceable.

6. Termination

Either party may terminate an engagement for material breach that remains uncured thirty (30) days after written notice, or as otherwise stated in the statement of work. On termination you will pay for work properly performed and expenses incurred up to the effective date, and each party will return or destroy confidential information as instructed.